{"id":7526,"date":"2022-11-18T10:11:44","date_gmt":"2022-11-18T09:11:44","guid":{"rendered":"https:\/\/www.mdtel.es\/tech\/?p=7526"},"modified":"2024-02-26T11:15:22","modified_gmt":"2024-02-26T10:15:22","slug":"summit-22-de-mdtel-somos-software-factory","status":"publish","type":"post","link":"https:\/\/www.mdtel.es\/tech\/summit-22-de-mdtel-somos-software-factory\/","title":{"rendered":"mdtel Summit 22. Somos Software Factory"},"content":{"rendered":"\n[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb15px||6px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb18px|||||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bb|300|||||||\u00bb text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.4em\u00bb text_orientation=\u00bbjustified\u00bb text_font_size_tablet=\u00bb16px\u00bb text_font_size_phone=\u00bb15px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<p>El pasado 29 de septiembre tuvo lugar el <span style=\"color: #144f9b;\"><em><strong>md<\/strong><\/em><\/span><span style=\"color: #000000;\">tel<\/span> <span style=\"color: #144f9b;\"><strong>Summit 22<\/strong><\/span>. Adem\u00e1s de celebrar nuestro cl\u00e1sico evento con clientes, despu\u00e9s de los a\u00f1os de pandemia sin poder reunirnos, tuvimos la ocasi\u00f3n de presentar todos los avances y novedades en las que ha estado trabajando nuestro <span style=\"color: #144f9b;\"><strong>equipo de la Software Factory<\/strong><\/span>.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/www.mdtel.es\/tech\/wp-content\/uploads\/2022\/11\/01_mdtel-sumit-2022.jpg\u00bb title_text=\u00bb01_mdtel sumit 2022&#8243; _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb border_radii=\u00bboff||14px|40px|\u00bb box_shadow_style=\u00bbpreset2&#8243; box_shadow_horizontal=\u00bb-7px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bb|300|||||||\u00bb text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.5em\u00bb text_orientation=\u00bbjustified\u00bb custom_padding=\u00bb21px|||||\u00bb text_font_size_tablet=\u00bb16px\u00bb text_font_size_phone=\u00bb15px\u00bb text_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<p>El d\u00eda comenz\u00f3 con una magn\u00edfica ponencia por parte de <strong>Jes\u00fas Serrano, l\u00edder de Innovaci\u00f3n e Investigaci\u00f3n en Microsoft<\/strong> donde hizo un completo repaso sobre los avances del <strong>Metaverso<\/strong> y explic\u00f3 qu\u00e9 direcci\u00f3n est\u00e1n tomando las nuevas tecnolog\u00edas para ofrecer experiencias cada vez m\u00e1s reales.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb10px||5px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb11px||14px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bb|300|||||||\u00bb text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.5em\u00bb text_orientation=\u00bbjustified\u00bb custom_padding=\u00bb42px|||||\u00bb hover_enabled=\u00bb0&#8243; text_font_size_tablet=\u00bb16px\u00bb text_font_size_phone=\u00bb15px\u00bb text_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<p>A continuaci\u00f3n, lleg\u00f3 el turno de exponer las <span style=\"color: #144f9b;\"><strong>novedades en Comunicaciones Unificadas<\/strong><\/span> por parte de nuestro compa\u00f1ero <span style=\"color: #144f9b;\"><strong>Alfredo Rodr\u00edguez, Director de Desarrollo<\/strong><\/span>. Entre otras novedades, present\u00f3 la integraci\u00f3n de la plataforma <span style=\"color: #144f9b;\"><em><strong>VIVA<\/strong><\/em><\/span><span style=\"color: #000000;\">itCall Web<\/span> con Microsoft Teams permitiendo al usuario una total interacci\u00f3n desde su puesto de trabajo.<\/p>\n<p>Despu\u00e9s de un coffee break en el sal\u00f3n lobby del hotel, se dio paso a la presentaci\u00f3n de<span style=\"color: #000000;\"> Omni<\/span><span style=\"color: #2aa3d8;\">Suite<\/span>. El <strong><span style=\"color: #144f9b;\">nuevo software de Contact Center omnicanal y 100% web<\/span><\/strong>. Adem\u00e1s, nuestros compa\u00f1eros de ingenier\u00eda hicieron una demostraci\u00f3n de las principales funcionalidades de la soluci\u00f3n sobre c\u00f3mo gestiona esta soluci\u00f3n la entrada de impactos desde distintos canales.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/www.mdtel.es\/tech\/wp-content\/uploads\/2022\/10\/02_mdtel-sumit-2022.jpg\u00bb title_text=\u00bb02_mdtel-sumit-2022&#8243; _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb border_radii=\u00bboff||14px|40px|\u00bb box_shadow_style=\u00bbpreset2&#8243; box_shadow_horizontal=\u00bb-7px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb15px||6px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb12px||12px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bb|300|||||||\u00bb text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.5em\u00bb text_orientation=\u00bbjustified\u00bb hover_enabled=\u00bb0&#8243; text_font_size_tablet=\u00bb16px\u00bb text_font_size_phone=\u00bb15px\u00bb text_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<p>Y como guida del pastel, dos casos de \u00e9xito: <strong>Alares y Cl\u00ednica Cemtro<\/strong>. Estas dos empresas son clientes de mdtel con soluciones unificadas y contact center y nos explicaron como hab\u00edan integrado este servicio y c\u00f3mo hab\u00eda influido la soluci\u00f3n en la evoluci\u00f3n de sus negocios.<\/p>\n<p>El evento tuvo lugar en <strong>NH Casa Suecia en Madrid<\/strong>, un lugar m\u00edtico de reuni\u00f3n donde vivi\u00f3 Ernest Hemmingway y se juntaban con otros intelectuales de la \u00e9poca. El evento finaliz\u00f3 en la Terraza Roof del hotel donde pudimos charlar y poner puntos en com\u00fan sobre los temas y productos presentados durante el d\u00eda.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>mdtel summit 22<\/p>\n","protected":false},"author":3,"featured_media":7556,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1080","footnotes":""},"categories":[37],"tags":[],"class_list":["post-7526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mdtel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>mdtel Summit 22. 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